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Frequently Asked Questions

Some Frequently Asked Questions Related to Programs

How do you ensure the security of your facility?

We prioritize the safety and security of your products with restricted access, 24/7 surveillance, and secure storage. You can trust that your inventory is safe and well-protected in our facility.

Our in-house decoration capabilities offer numerous benefits, including streamlined processes, cost savings, and quality control. Let us show you the difference in-house decoration can make for your brand!

While we prefer to collaborate on product selection and sourcing, leveraging our strong manufacturer relationships, we understand our partners have expertise too. We’re flexible and accept inventory from various suppliers. Our primary focus is fulfilling your orders efficiently – picking, packing, and shipping them carefully.

You can download our integration plugins to the leading webstore platforms, WooCommerce, Magento, Shopify, and NetSuite. We understand that some partners prefer their own platform, and we can support them!. The key is to ensure we can connect the backend systems so that orders and pick tickets flow seamlessly to our fulfillment center.

Our model and dedicated resources are best suited for enterprise-level programs valued at $250,000 or larger. We’re equipped to handle the complexities and scale of larger projects, ensuring a smooth and successful experience for our clients.

We value your thoughts! Please share your feedback and suggestions with us at [email protected]. We’re always looking to improve.

Our fulfillment and customer service teams are available weekdays from 8 AM to 5 PM Eastern Time, excluding holidays.

Some Frequently Asked Questions Related to The Portal

I forgot my username or password. What should I do?

If you can’t remember your username or password, don’t worry! You can email [email protected] for assistance.